The Sweet Side of

Partnering with Fromm

Fromm’s Industrial Automation Group delivers innovative and cost-effective solutions to overcome plant safety, manufacturing productivity and process control challenges. When you partner with Fromm, we become an extension of your organization. Wherever you are in your automation and networking journey, Fromm will help assess your current systems and develop a plan to streamline your process and increase your profitability.

Kim Phung, Automation/Visualization Specialist, is one of our talented team members available for on-site field technical support. Kim has the experience of being “on the floor” himself and this background enables him to serve as a valuable sounding board for our customers. Kim understands that solutions are not “one size fits all” and listens to your concerns before recommending a strategy.

Recently, Kim helped a frozen dessert manufacturer convert an outdated control system by migrating their DeviceNet to EthernetIP communications. With the risk of the older control system failing, and the complexity of this upgrade, in house engineers were hesitant to complete this task on their own.

This is where they turned to Fromm’s technical support services. Kim’s solution enabled the customer to continue production without safety risks or delays, and at the same time improve system performance and product quality. His expertise and hands-on service saved the customer time, labor and expense.

Besides his technical prowess, Kim brings great energy and a sense of humor to his work. His light-hearted attitude is contagious and breeds camaraderie, making him popular with co-workers and customers alike. In his spare time, you can find Kim playing pool, spending time with family and organizing games.

As a leading regional supplier of automation and control services, products and software, Fromm is your ”go to” resource for improving process productivity, performance and safety. Our dedication to your business doesn't stop at supplying quality products and services. We strive to create lasting partnerships built on trust, value and proven results. With associates like Kim, we’re confident this will continue well into the future!